Pricing that scales with your conversations.
Start free and connect your first channel today. Upgrade when you're ready for every channel, deeper automation and broadcast campaigns — no long-term contracts, cancel anytime.
- 1 messaging channel
- 2 team seats
- Shared team inbox
- Basic automation & saved replies
- 1,000 conversations / month
- All channels — WhatsApp, Instagram, Messenger, Telegram, SMS
- 8 team seats
- No-code flow builder
- Broadcast campaigns & segmentation
- Analytics & SLA dashboards
- Integrations — Shopify, calendars, webhooks
- 10,000 conversations / month
- Everything in Growth, plus:
- Unlimited team seats
- Multi-brand workspaces
- SSO & advanced roles
- Audit logs
- Priority support
- Higher conversation volume
A note on WhatsApp fees. WhatsApp Business Platform conversation fees are set by Meta and vary by country and conversation category. Convello passes these through at cost — you're never marked up on Meta's pricing, and your subscription covers the platform itself.
Every feature, side by side
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Messaging channels | 1 | All channels | All channels |
| Team seats | 2 | 8 | Unlimited |
| Conversations / month | 1,000 | 10,000 | Custom volume |
| Shared inbox & saved replies | Included | Included | Included |
| No-code flow builder | Basic | Full | Full |
| Broadcast campaigns | — | Included | Included |
| Analytics & SLA dashboards | — | Included | Advanced |
| Multi-brand workspaces | — | — | Included |
| SSO & audit logs | — | — | Included |
| Support | Priority email & chat | Priority + onboarding |
WhatsApp Business Platform conversation fees are billed by Meta and passed through at cost on every plan.
Managing many brands? Let's build a plan around you.
If you run messaging for multiple client business portfolios or need higher volumes than our standard tiers, our team will tailor a plan to fit — with room to grow.
- Volume discounts — better per-conversation economics as you scale.
- White-label options — present the platform under your own brand.
- Multi-client management — per-brand permissions, audit logs and consolidated reporting.
Questions, answered
How does billing work?
Plans are billed monthly per workspace, in advance. You can upgrade, downgrade or cancel at any time from your account — changes take effect at the start of your next billing cycle. Annual billing with a discount is available on request.
How are WhatsApp conversation fees charged?
WhatsApp Business Platform conversation fees are set by Meta and depend on the destination country and conversation category. Convello passes these through at cost with no markup — they appear as a separate line item alongside your subscription.
Can I cancel anytime?
Yes. There are no long-term contracts on our standard plans. Cancel whenever you like and you'll keep access through the end of the period you've already paid for. You can export your data before you go.
Do you take a cut of my sales?
Never. Convello charges a flat subscription plus pass-through Meta fees. We don't take a percentage of your revenue, orders or transactions — what you earn through your conversations is entirely yours.
What counts as a channel, and are there limits?
A channel is a connected account — a WhatsApp Business number, an Instagram profile, a Messenger page, a Telegram bot, or live chat & SMS. Starter includes one channel; Growth and Scale include all supported channels. Need multiple numbers or brands? That's what Scale and our agency plans are for.
Can you help me migrate from another tool?
Absolutely. Connecting your channels runs through Meta's official login and takes minutes, and our team can help you bring over saved replies, contacts and automation flows. Growth and Scale customers get guided onboarding to make the switch painless.
Ready to unify your conversations?
Book a 20-minute walkthrough and we'll connect a channel live, or start free and explore at your own pace.